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  2. Troubleshooting
  3. Mac + PC

Mac + PC

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  • Where are my Books?
  • DLL error when installing Bookshelf desktop application
  • 500 Internal Server Error
  • Windows: Unable to change pages on downloadable
  • Highlight sync issues
  • Windows: Black/Grey content shown instead of text
  • Bookshelf Will Not Launch
  • Machine Activations Error
  • eBook download error
  • Windows: Updating book list error
  • Mac: Fixing Home folder permissions
  • Windows: Installation failure due to missing MSI file
  • Unable to download eBook
  • Error received when downloading a book using Windows 8
  • My eBook no longer shows on eVantage Online
  • Unable to see my eBook
  • Bookshelf no longer opens
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