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  1. eVantage
  2. Troubleshooting

Troubleshooting

Having trouble accessing your account or eBooks? See what tips we have for resolving your issue.

Configuration

  • Why have I not received my Email Verification?
  • Configuring Your Firewall For Use With eVantage Bookshelf

Maintenance Windows

  • eVantage Status Page

iOS

  • Deauthorizing an iPad, iPhone, or iPod Touch

Mac + PC

  • Where are my Books?
  • 500 Internal Server Error
  • Machine Activations Error

Android (including Fire Kindle)

  • Resolve app installation errors in Google Play Store
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