Troubleshooting

Configuration

• Why have I not received my Email Verification?
• Configuring Your Firewall For Use With eVantage Bookshelf

Maintenance Windows

• eVantage Status Page

iOS

• Deauthorizing an iPad, iPhone, or iPod Touch

Mac + PC

• Where are my Books?
• 500 Internal Server Error
• Machine Activations Error

Android (including Fire Kindle)

• Resolve app installation errors in Google Play Store